Description Sr (Epic Principal Trainer) Raleigh/Durham, NC

Role: Sr (Epic Principal Trainer)

Location: Raleigh/Durham, NC

Duration: 12+ Months

Job Roles and Responsibility:

• Experienced Epic-credentialed Principal Trainer (PT) needed for clinical end user, super user, and train-the-trainer training.

• Candidate must have or obtain credentials required for assigned Epic applications:

• EpicCare Inpatient - ClinDoc (including Secure Chat & Rover), Clinical Case Management, Behavioral Health, Long-Term Care, Order Entry including Provider Documentation

Key Duties:

• Developing role-based training content, independently or with team members, using a variety of software

• programs, tools, and applications such as Microsoft Office

• Designing, developing and maintaining instructional materials.

• Maintaining policy and procedure documentation.

• Incorporating feedback from others into existing training and training administration procedures

• Learning new content and consulting with subject matter experts to develop training materials and answer

• any participant questions.

• Assisting with building and testing of training environments (MST environments) and providing support and troubleshooting issues.

• Collaborating with other trainers by co-facilitating classroom instruction and assisting with exercises as

• needed.

• Preparing training lessons, printing materials, and setting up the training room and environment prior to

• the training session.

• Presenting information verbally and in writing in a clear and easy-to-understand manner.

• Following up with trainees outside of the classroom to offer additional support.

• Serving as an expert educator to state staff.

• Training and credentialing additional classroom trainers as needed (train-the-trainer).

• Training staff and end users by teaching technical topics as needed.

• Managing application assignments by prioritizing assignments and by creating and adhering to timelines.