Sales Membership Associate

Sid Jacobson JCC, the only full-service JCC on Long Islands North Shore, provides a full range of cutting-edge recreational, health, fitness, educational, cultural arts, and social services programs to East Hills and the surrounding community. Sid Jacobson JCC promotes Jewish identity and provides a comprehensive program based on Jewish values, traditions, heritage, and culture and is committed to enriching the lives of all individuals and families in its community.

POSITION PURPOSE AND OBJECTIVES

The Membership Sales Associate is responsible for providing a superior level of customer service to Sid Jacobson JCC members, prospective members and guests. He/she/they will understand customer acquisition and retention, what motivates members and know how to tap into those needs and desires in an effective way.

JOB DESCRIPTION

Provide engaging and informative tours of the JCC while encouraging individuals to become members

Effectively communicate program information to potential and existing members to increase enrollment in membership and programs

Conduct persuasive verbal sales presentations to prospective members

Provide exceptional customer service

Greet and ensure all members and guests feel welcome

Respond to member questions and concerns in a timely and professional manner

Assist new and renewing members with payments and receipts

Assist members with online registration system (Quattro) and general help for account set up

Utilize membership software to assist with processing of new membership fobs, change of address and billing/payment inquiries

Work on a retention plan with supervisor and build relationships in and outside of the SJJCC to encourage corporate partnerships

Participate in open houses and special events to bring prospective business to the JCC

Build and promote strong, long-lasting relationships by affiliating with outside organizations, companies and firms in value-added partnerships

Identify emerging markets and market shifts while being fully aware of new products and competition status

Use all available resources to develop leads in the community to increase our membership

Generate leads, both individual and corporate, and close new memberships

QUALIFICATIONS

1-2 years of Sales experience required.

High school diploma/GED equivalent required

3+ years experience with proven ability to drive the sales process from plan to close. Nonprofit, community center, health and wellness club. or corporate sales experience preferred, but not required

Superior interpersonal skills

Ability to interact in a positive and professional way with members and colleagues, exceeding the members expectations

Organized and detailed oriented with the ability to adjust to changing deadlines quickly

Proficient in Microsoft Office 2010, including Word, Excel and Outlook, as well as a working knowledge of multiple system databases and basic office equipment

Ability to multi-task and remain calm during stressful situations.

Punctuality and reliability is a must

Ability to work a flexible schedule (some evenings, weekends and holidays)

Driven and committed to success while maintaining integrity

We offer a full benefits package.

Salary Range: $45,000-$50,000 Plus Commission

Compensation details: Yearly Salary

PIe458f31e4136-31181-36093048

Full-Time