URBN HR Advisor - Munich, Germany

About Us

URBN UK Limited is part of the URBN Group, a global retailer, with its European Head Office located in London. Its retail offering in Europe takes the form of three brands.

With stores in more than 10 European countries and a strong e-commerce presence, we’re driven by the same core values as our customers, and we approach our work with a sense of community and purpose that sets our brands apart. We love what we do.

Role Summary

This role supports the Urban Outfitters brand across 6 Countries and 17 stores; Germany, Austria, Belgium, Denmark, Sweden and Poland.

This role sits in our newly created head office in Munich, Germany. Alongside a team of corporate and retail roles, this role will closely business partner to support EU store expansion and success.

Personality and approach will be as important as your experience. You need to be resilient yet flexible, commercial yet empathetic, professional, driven and focused with your sights firmly set on achieving results.

What You'll Be Doing

Employee Relations

Act as a point of contact for all retail HR-related queries

Provide Employee Relations advice to employees and line managers, ensuring a best practice approach

Ensure all issues are dealt with following Company policy

Work closely with other HR colleagues to monitor, review and update all policies, ensuring they reflect the commercial needs of the business

Ensure URBN is compliant with all UK and European employment law and proactively seek updates

Prepare and issue correspondence in relation to ER cases

Communicate all ER case information to the HR Coordinator to ensure all trackers are kept up-to-date

Learning & Development

Support the HR and L&D team in the preparation and the delivery of all training courses

Conduct training-needs-analysis for retail employees and suggesting training opportunities to match business needs

Support co-ordination and roll-out of annual HR processes, driving improvements to the appraisal process and providing support to line managers

Proactively identify performance issues with line managers and recommending a best practice approach, providing support as appropriate

Partner with the HR Coordinator to manage the induction and onboarding process for new starters

Reward & Engagement

Support with the annual Engagement Survey process and use the findings to inform your relationship building and actions

Understand and be knowledgeable on reward and benefits for UK and EU retail populations, leading communication to employees in a pro-active and engaging manner

Build a comprehensive knowledge of the pay and benefits structures internally and benchmark against competitors, reporting findings on a quarterly basis

Manage employee wellbeing initiatives for Retail

Adhoc

Review the monthly payroll spreadsheets to ensure accuracy and timeliness of communication to the Payroll department

In collaboration with the HR Coordinator and HR Advisor’s, conduct exit interviews for retail management employees, flagging issues and reporting findings on a quarterly basis to the HR Manager’s

Analysis of HR KPI’s and reporting of data – monthly, bi-annually and annually

Support the HR Manager to ensure compliance with sponsor license requirements and right to work processes

Participating in adhoc HR projects with the team

What You'll Need

Experience as a HR Advisor in fast-paced, creative business

Good knowledge of the German employment law and employer requirements

Works council relationship management for Germany, preferred but not essential

Knowledge of the local German HR policies and processes

Written and verbal German & English communication skills

Flexibility to travel to Germany on a regular basis

Ability to build strong, credible relationships quickly and to be trusted at all levels

Robust enough to combine a creative, innovative approach with commercial ideas

High attention to detail and quick at identifying priorities

Ability to work under pressure and meet deadlines

Excellent Microsoft office skills (PowerPoint, Word, Excel)

The Perks

Work-life balance:

Flexible start and finish times

Wellbeing:

Employees Assistance program to support with mental, physical and financial health

Employee Discount:

Up to 40% off at all URBN Brands (Urban Outfitters, Anthropologie, Free People and more!)

#URBN #LI-JM2

Equal Opportunity Statement

URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.

Full-Time