Center Administrator

Benefits:

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Dental insurance

Health insurance

Paid time off

Benefits/Perks

Great small business work environment

Flexible scheduling

Paid time off, health insurance, dental insurance, retirement benefit, and more!

Company Overview

American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.

AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises.

Job Summary

To manage Day-to-day operations for an urgent care clinic. Manage all non-physician clinic staff. Ensure quality of patient care. Ensure maintenance of clinic building and supplies. Ensure complete and accurate charges are attributed to each patient.

Responsibilities

Recruit, hire, and complete onboarding processes for various roles; front office medical receptionist, medical assistant, x-ray, and other positions

Maintain and adjust work schedules and ensure optimal staffing across functional areas within clinic and amongst other clinics

Supervise, evaluate, and execute performance evaluations of non-provider staff

Partner with Medical Director to ensure that medical care is delivered in accordance with physician instructions and that high-quality care is rendered

Ensure staff compliance with company policies and procedures and state and federal rules and regulations

Ensure employees are adequately trained to perform assigned duties safely and correctly.

Monitor clinic activity and patient flow to ensure efficient and effective patient care

Lead and organize staff meetings, daily huddles, and in-service programs

Spearhead the resolution of patient and staff concerns while continually monitoring patient satisfaction through various tools

Ensure compliance with front office procedures and accuracy of financial transactions

Ensure maintenance and cleanliness of the facility, and adequate stock of regular medical and janitorial supplies

Monitor various key performance indicators and put programs in place for continual improvement

Other duties and responsibilities as assigned.

Other Duties and Responsibilities

Participate in team meetings with other clinic managers

Participate in special projects as needed

Qualifications

Bachelor’s degree preferred

A minimum of two years experience working in a supervisory role in a medical office preferred

Computer proficiency

Demonstrated skills in written, verbal, and consultative communications

Ability to deliver high levels of customer service and achieve customer satisfaction

Understanding of compliance and regulatory guidelines (HIPAA, OSHA, etc.) and revenue cycle management experience preferred

Compensation: $65,000.00 - $75,000.00 per year

PS: It’s All About You!

American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.

If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides.

Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more.

We are an Equal Opportunity Employer.