NON OPERATIVE SCHEDULER

Job Description

General Summary of Duties: To schedule all new and returning patients. Scheduling will

include patients in the clinic as well as those on the telephone.

Supervision Received: Supervision and reporting is from Clinical Coordinator of that

specific physicians department.

Typical Physical Demands: Involves minimal physical requirements, sedentary working

conditions, also requires normal visual acuity and hearing.

Typical Working Conditions: Work in a clinical office environment with frequent telephone

contact from patients.

Skills and Abilities: Must be able to communicate effectively in a very professional and

courteous manner, ability to work in stressful situations, excellent organizational skills and a

professional attitude.

Principal Duties:

● Books, and reschedules new/established patient appointments for all non-operative

sports medicine physicians based on established templates.

● Possesses a keen ability to communicate with patients and process them into the

system in an expeditious manner.

● Strong leadership ability with a significant emphasis on interpersonal skills with

prospective patients and with co-workers.

● Coordinates additions to daily schedules.

● Answers questions regarding patient appointments.

● Help prepare clinic charts.

● Take care of all VISCO precerts.

● Precert MRI when not urgent.

● Send completed dictation to the Business Office.

● Actively participate in efforts to improve total office performance.

● Maintains patient confidentiality.

● Adheres to policies and procedures.

● Any function deemed necessary and appropriate by management.

● Other duties as assigned.

Requirements

Licenses, Certifications or Education Requirements: High School Graduate or equivalent.

Full-time