Dental Front Office Assistant

Job Description

We’re Hiring: Front Desk Dental Associate

At our practice, we are devoted to creating lasting smiles and it all starts with a warm welcome at the front desk. We’re looking for a friendly, organized, and skilled Front Desk Dental Associate to ensure our patients’ experience is seamless and enjoyable from start to finish.

What You’ll Do:

Be the first smiling face patients see, greeting them warmly and professionally.

Schedule appointments and manage the office calendar with precision.

Handle phone calls, emails, and inquiries promptly, directing them to the right team member.

Verify insurance details and help patients with billing questions, making sure there are no surprises.

Maintain accurate patient records while respecting confidentiality.

Provide general administrative support to keep the office running.

Utilize dental software Open Dental.

What We’re Looking For:

Previous experience in a Medicaid setting is preferred, but not required, we’re happy to train the right candidate!

and familiarity with dental insurance processes, frequencies is helpful.

and an eagle eye for detail.

Familiarity with dental scheduling systems like Open Dental, Dentrix, or Eagle Soft is a big plus.

A positive, can-do attitude and a commitment to patient care.

Knowledge of HIPAA regulations and the importance of confidentiality.

Why You’ll Love Working Here:

A supportive, friendly team that values your contributions.

A chance to make a real difference in patients’ lives.

Opportunities to grow and learn in a dynamic healthcare environment.

Skills:

General Practice

Insurance

Scheduling

Treatment Planning

Claims/Appeals

Open Dental

Benefits:

Medical

Dental

PTO

Bonuses

Compensation:

$18-$24/hour

Full-time