Training Manager/ Assistant Manager

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

Conduct thorough assessments of training needs by analyzing job roles, career paths, and performance appraisals and work closely with BDM and leaders

Collaborate with management to identify company-wide training requirements and conduct gap analysis to address skill deficiencies effectively.

Design and implement soft-skill training sessions and insurance license training programs to enhance the capabilities of our agents and sales teams.

Plan and implement an effective training curriculum focused on distribution channel development and productivity

Conduct training sessions distribution teams, providing guidance on prosepcting, objection handling and achieving sales excellence.

Help the agents for insurance license exams, providing necessary support and resources to ensure success.

Prepare reports and analyze data related to training activities, including attendance, performance metrics, and training effectiveness.

Utilize data insights to evaluate the impact of training programs and make recommendations for continuous improvement.

Collaborate with management team to identify the training needs and align training initiatives with organizational goals and objectives.

Work closely with stakeholders to plan and implement effective training strategies that support the growth and development of the agency.

Job Requirements

Bachelor’s degree in business administration, or a related field. Advanced degree preferred.

Proven experience in training needs assessment, program development, and delivery, preferably in the insurance or financial services industry.

Strong understanding of insurance products, sales techniques, and regulatory requirements.

Excellent communication, presentation, and interpersonal skills.

Proficiency in data analysis and reporting, with the ability to translate insights into actionable recommendations.

Strong organizational skills with the ability to manage multiple projects and priorities effectively.

MIA train-the-trainer certificate holder is preferable.

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.

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