IT Technician

To maintain and monitor the IT equipment management. To provide technical assistance to servers and network management

Job Responsibilities

Ensure the technical support to the clients – users.

Keep records and monitor the stock of IT equipment.

Provide assistance to maintain servers and network.

Keep the inventory of the IT equipment.

Provide a full range of Client services - troubleshooting.

Other duties as required.

Addresses queries and resolves issues for internal customers while ensuring service standards are met

Ensures internal customers comply with company policy and procedures and regulations in IT

Provides training to internal customers as needed.

Education and Experience

Bachelor or Engineer degree in Computer Science

Ability to communicate effectively both orally and in writing in English and French

Minimum 2 years of related work experience

Complete knowledge of the principles within a technical area or discipline

Experience in mining company and/or International companies is an asset

Solid Computer architecture understanding to analyze equipment maintenance needs.

Skills

Ability to learn quickly

Ability to work with others in a team environment

Ability to work in multicultural environment

Willingness to work and delivers performances under pressure

Skills and Experiences in ERP management

Skills in Project Management