Front Desk Agent

Job Description

The Front Desk Clerk is responsible to check in and out all hotel guests while maintaining outstanding guest service and maximizing hotel revenue.

Duties:

Check hotel guests in and out.

Be able to handle difficult situations and uphold the Peppermill standards.

Maintain a bank and perform cashiering duties.

Work well with supporting departments (reservations, bell desk, housekeeping, Information Desk, Concierge).

Maximize revenue with suite upgrades and rate integrity.

Qualifications:

Customer service experience preferred.

Must have previous cashiering experience.

Must have 10 key and typing experience (30 WPM).

Has worked with LMS and Micros previously.

Full-time