Operations Manager - Warehouse & Logistics

Job Description

Position Summary

We’re seeking an experienced Operations Manager to oversee and coordinate day-to-day operations, customer service, and purchasing activities at our San Fernando, CA facility. In this role, you’ll lead a team of warehouse and operational staff, promote a culture of safety and efficiency, and ensure exceptional service standards. This is a leadership role without direct hiring/firing responsibilities.

Key Responsibilities

Lead, mentor, and coach warehouse leads and staff to foster teamwork, communication, and accountability

Oversee warehouse operations and ensure compliance with safety regulations and audit protocols

Collaborate with executive leadership (President, Comptroller, VP of Transportation, and HR) to align operations with business goals

Monitor operational performance and recommend improvements for safety, cost-efficiency, and customer satisfaction

Ensure compliance with OSHA, DOT, federal, state, and local guidelines

Facilitate and monitor ongoing safety training and practices to reduce accidents and ensure a safe work environment

Ensure housekeeping standards are met (clean dock, clear aisles, etc.)

Support inventory counts and reconciliation efforts

Operate forklifts when necessary (must be or become certified)

Supervisory Responsibilities

Direct and support team leads and warehouse staff

Ensure team compliance with company policies, procedures, and legal regulations

Create a positive and productive work environment through effective leadership

Qualifications

Bachelor’s degree or equivalent experience (2–4 years in warehouse or operations leadership)

Strong leadership, problem-solving, and team-building skills

Ability to work both independently and collaboratively

Excellent organizational and time-management skills

Clear and professional communication skills (verbal and written)

Proficient in Microsoft Word and Excel

Familiarity with inventory systems and barcoding (preferred but not required)

Bilingual (English/Spanish) is a plus

Physical Requirements

Ability to stand, walk, lift, bend, twist, push, and pull for extended periods

Must be able to lift up to 50 lbs periodically

Comfortable working in a warehouse environment with temperatures ranging from 40 ree;F to 115 ree;F

Requires normal vision, depth perception, and color recognition

Must respond effectively to audible alarms and verbal communication

Why Join Us?

Leadership role with real impact

Stable, team-oriented environment

Opportunities for growth and development

Company values safety, respect, and teamwork

Full-time