Lead Mitigation Technician

Job Description

Benefits:

Company shirts

Company cell phone/cell phone allowance

Paid Training for IICRC WRT, IIRC FRST Certs & Lead RRP Licensing

Maternity, Paternity & Adoption Leave

Competitive salary

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Parental leave

Vision insurance

Company car

401(k)

401(k) matching

Do you want to make an Impact in your community in a diverse and inclusive company, working in a dynamic and growing industry, while supporting your personal and professional journey in your career?

Join the Paul Davis Team!

Our company's mission is to provide opportunities for great people to deliver best in class results. There is a path for career growth, promotions and your future. We will train you!

Lead Mitigation Technician

$42,000 - $50,000 per year depending on experience

The Lead Mitigation Technician position is a career in the property damage restoration industry, primarily responsible for leading a crew of technicians who respond to emergency and property damaging situations. The Mitigation Leader has a drive to lead. Our team's professional approach ensures both the property and the customer are attended to, while prioritizing safety, efficiency, and property preservation.

RESPONSIBILITES:

Work safely in residential and commercial properties that have been damaged by fire, water, storm, and/or mold

Recruit and coach technicians both in the field and in the warehouse

Survey damage within the property

Evaluate and record damage to all items within the property

Manage cleaning process for both contents and structural damage

Demolition of structural damage to properties through the use of hand and power tools

Clean up assigned job sites after demolition

Perform initial site visits

Conduct moisture inspections

Set restoration equipment within guidelines

Complete notes of assigned jobs in our primary operating system (RMS)

Contact the customer of assigned jobs with ETA

Take photos of jobs assigned at start, completion, and throughout the process

Responsible for maintaining assigned vehicles and equipment

Responsible for unloading and reloading assigned vehicles with equipment

Keep equipment clean and organized in the shop

Responsible for unloading trash in assigned area

Responsible for recording your time and coding it to the job assigned

Pass IICRC certifications as IICRC classes are offered

Assist in the development of new hires through on the job training

All other duties as assignedCompetency Knowledge, Skills and Abilities:

Knowledge of technology (iPhone, iPad)

Customer Service Skills

Communication skills via phone and face to face

Computer skills

Ability to learn and operate our primary operating systems: RMS, Xactimate, MICA and additional systems as requested

Ability to create documents and estimates

Ability to answer and communicate with customers over the phone and face to face

Ability to work independently

Ability to lead a team of Technicians

Ability to complete work on multiple jobs within the same time frame

Ability to participate in an on call schedule

Ability to work within hazardous environments safely

Ability to safely operate hand and power tools

Ability to operate a company vehicle safely

Ability to represent the company culture through our Truth, Values, Vision, Mission, and 10 Serving Basics

Maintain a level of confidentialityRequired Education and Experience:

High School Diploma or GED required

Customer Service experience

1 plus year experience in a craft, trade, or manual labor position or equivalent schoolingPreferred Education and Experience:

One or more years experience within the restoration industryPhysical Requirement:

Must be able to stay in a stationary position up to 25% of the time within a vehicle.

Constantly moves about job sites

Constantly positions self to move about job sites; stairs, walkways, roofs, crawl spaces

Occasionally ascends and descends a ladder to complete jobs

Must be able to observe and perceive information on a computer and documents

Must be able to communicate and converse with customers over the phone and face to face

Frequently will lift up to 60lbs

Ability to safely operate a company vehicle Make an impact now: Paul Davis is proud of our 56-year heritage serving people in their time of need when facing disaster and having their worst day. We are a customer, employee and client focused company, passionately serving our community in its time of need and becoming an indispensable partner to our clients though our dedicated work! WE ARE PAUL DAVIS!

Reasonable Accommodation for Disability:

Any applicant or employee, who believes that a reasonable accommodation is required for purposes of federal or state disability law is required to contact Human Resources to begin the interactive exchange process.

Disclaimer:

Paul Davis Restoration is an equal opportunity employer. Paul Davis Restoration provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.

Full-time