Data Entry Associate (Voice and non-voice)

Job Description

Overview: As a Data Entry Associate, you will join our Data Enrichment team to support data enrichment tasks for one of our healthcare clients. You’ll be held to a high quality of work standard and will be a contributor to the quality control process.

Bold Business is a US-based leading global business processing outsourcing firm with over 25 years experience and $7B+ in client engagements. We enable small and publicly traded businesses to scale by providing global outsourcing talent services.

What will you do?

Involved with either voice or non-voice processes, as required

Manage either inbound/outbound calls in a professional manner

Verifying information provided to our client by 3rd party entities by using online databases to cross-check information.

Responsible for reviewing and completing Enrichment Tasks as defined and trained by the client

Responsible for timely and quality execution of tasks

May be required to perform additional duties and tasks as required by the Company

Qualifications:

Willing to work on both, voice and non-voice processes.

Experience in an outbound/inbound call center, inside sales experience, or related sales or customer service experience is a plus.

Excellent written and verbal communication skills.

Available 40 hours per week starting immediately

Adaptable and flexible, demonstrating abilities to work with process and information changes

Ability to work independently or as an active member of a team

Can support a WFH set-up

Have a stable internet connection.

A computer-savvy candidate is preferred.

Top Reasons to Join Our Team:

Flexible Work: Enjoy a full-time, 100% remote role with work-life balance.

Supportive Environment: We foster a culture that values your contributions and provides the tools for success.

Growth Opportunities: Expand your skill set through training and professional development.

(Bold Business recruiters always use a “@boldbusiness.com” email address and/or from our Applicant Tracking System, JazzHR. Any variation of this email domain should be considered suspicious. Additionally, Bold Business recruiters and authorized representatives will never request sensitive information in email or via text.)

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Full-time

Fully remote