Medical Front Desk Coordinator

Job Description

We are looking for a Front Desk Coordinator to join our client's team! Our client is family owned and operated, family medicine practice, founded in 2004 as one of the first practices to offer exclusive, high-end concierge medicine services to the area’s most discerning individuals. If you are extremely professional, self-motivated and always strive for excellence, this might be the job for you!

Compensation: $22.50- $24/hr

Location: Reston, VA

Schedule: Mon- Fri, 8am-5:30pm

Front Desk Coordinator Responsibilities:

Serve as the fierce friendly face of the practice, welcoming clients and visitors to the medical office by greeting them in person and on the telephone and answering inquiries or referring questions to correct individuals/teams.

Managing in-house schedules, optimizing and balancing client satisfaction, provider / team time, and the most effective use of examining and treatment rooms.

Aides in the efficient workflow of the office through communication of delays or other time sensitive information

Assists with pre-visit planning to ensure the collection of necessary forms and information is efficiently handled for safe, compliant medical treatment, and efficient services and billing.

Ensure proper collection and documentation of necessary clinical & billing information through the check-in/out processes.

Uses online insurance tools to support documentation of client insurance information as appropriate.

Assist with general administrative duties, including scanning, fax filing, email sorting, task updates, demographic updates.

Ensure compliance with all health care regulations, including HIPAA and OSHA.

Demonstrate a friendly, professional manner with clients, clinicians, peers, vendors, and associates.

Maintain office areas in a neat and orderly condition with consideration for aesthetics and comfort.

Very occasionally will need to work from Potomac, MD office (mileage will be reimbursed)

Perform other specific administrative tasks as requested by Supervisors, EC’s. Clinicians, or Administration

Front Desk Coordinator Requirements:

Friendly personality with customer service mindset

2 years previous medical practice and care, Primary Care Medicine experience preferred

Knowledge of medical terminology, basic billing procedural code knowledge preferred

Competency in general office clinical skills, venipuncture, visit intake, and documentation

Understand common quality, safety, privacy, and infection control precautions

Proficient in Outlook, ERM systems, MS Teams, Wrike

Benefits:

6 Paid Holidays 120 Hrs of Flexible Use PTO Up to 4 hrs/wk Flex Pay Benefit 401(k) with up to 4% employer match Medical Insurance Options w/premium cost share Dental Insurance Options Vision Insurance Options Long Term Disability & Life InsuranceCompany Description

Our mission:

Consistently provide client experiences focused on what they value most.

At PrideStaff, it’s all about you. Whether you’re an entry-level worker or a senior executive, an HR Manager or a front line supervisor, our goal is to understand what matters to you – your goals, your priorities, your success. Our locally-owned offices seek to understand your needs and track results, measure feedback, and keep it personal. Everything we do is designed to serve you better, and our ten years of being recognized as among the top 1% in the industry tell us we are doing something right!

Full-time