General Manager

Job Description

Ding Tea-Rosenberg is looking for one general manager to join our 14 person strong team. We are located on 4130 Fm 762, #400. Our ideal candidate is self-driven, motivated, and reliable. The role of the Store Manager is to lead the assigned location with success by taking ownership of the location, and maintaining an organized and efficient process for regular operations. The Store Manager runs the location with attention to detail, creating a vibrant customer culture as well as a healthy team setting.

The Store Manager's responsibilities include all day-to-day operations of their location, managing and training staff, educating customers on our menu, making recommendations based on customer preferences, up-selling special items and taking orders.

To be successful in this role, the Store Manager should have leadership skills, time management skills, organizational skills, customer service skills, knowledge of brewing methods and boba drinks, the ability to make quick short, ordered edibles, and a motivation to keep the store clean and presentable. They should be flexible to work either shift throughout the weekly schedule.

Benefits

We offer many great benefits, including free early access to your pay through Homebase.

Responsibilities

Manage day to day operations of the shop

Responsible for the making of the core products water ice, base teas.

Pre-prep all food items

Ability to fill in as line cook when needed

Understand how to operate deep fryer and rang/oven

Hiring of subordinate staff

Coordination of outside vendors and maintenance contactor

Set a positive tone and strong work ethic, leading by example

Train and educate your team on Roll with Me process and policies

Communicate information and any changes to your team

Make the schedule, working with availability and shift preferences as much as possible

Hold your team accountable using Roll with Me discipline protocol and procedure manual (the steps in this protocol should be discussed/carried out in person, not over texts, emails or phone calls)

Keep the store clean and presentable, modifying checklists as needed to maintain a clean environment

Managing supply Inventory and Ordering

Qualifications

10+ years experience in Food and Beverage retail service

5+ Years of management experience.

Excellent communication skills to connect effectively with customers and co-workers

Positive attitude and ethics which support our values and culture

Ability to manage a fast-paced, high-volume, clean, customer-focused workplace

Strong time-management skills; ability to multi-task, prioritize, and organize

We are looking forward to receiving your application. Thank you.

Available shifts and compensation: We have available shifts all days of the week. Compensation is $20.00 - $25.00/hour.

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Full-time