Customer Service Representative

Job Description

Are you amazing on the phone and able to multitask without missing a beat? Then this career is for you! We are building the best exhaust systems and off-road gear in the business. We need the best support team to help out our customers.

Primarily your job will be delivering world class customer service on the phone and processing orders, but you'll also get to do exciting things like troubleshoot fitment/installation problems and communicate lead times between production and customers!

Oh and if you love American muscle cars and/or off-road vehicles, then this is gonna be a home run for you! But if approach angles and displacement are foreign terms for you, that's ok because we can teach you!

What You'll Do:

Answer phones and direct calls

Help customers with order status, questions, and returns.

Input and check orders for completeness, errors, and ship dates/methods

Process payments

What Skills You Need:

Excellent communication skills

Friendly and patient on the phone

Ability to Multitask

Attention to Detail

Able to process orders and send emails efficiently

Company Description

At Stainless Works, we are more than just an exhaust product manufacturer – we are the driving force behind uncompromising performance, unmatched quality, and innovative design. With a legacy of excellence spanning 30 years, we have solidified our position as a leader in the automotive aftermarket industry.

Our Passion: Elevating Performance

Passion fuels everything we do. Our team of skilled engineers, fabricators, and enthusiasts are united by a shared love for performance and precision. We are dedicated to pushing the boundaries of what's possible, ensuring that every exhaust product we create is a testament to our commitment to power, sound, and craftsmanship.

Crafting Excellence: Unrivaled Quality

Craftsmanship is at the heart of Stainless Works. Each exhaust system is meticulously handcrafted in our state-of-the-art facility using the highest quality 304 stainless steel. Our relentless attention to detail ensures that every weld, bend, and finish meets the highest standards of durability and aesthetics. The result? Exhaust products that not only enhance performance but also exude a timeless elegance.

Innovative Engineering: The Future of Exhaust

Innovation is woven into our DNA. Our cutting-edge engineering techniques and advanced technologies set us apart, enabling us to create exhaust solutions that optimize horsepower, torque, and overall engine efficiency. From precision CNC mandrel bending to advanced flow analysis, our commitment to innovation is evident in every product we develop.

Signature Sound: A Symphony of Power

Our exhaust systems don't just perform – they roar with character. The signature Stainless Works sound is a harmonious blend of power and tone that resonates with automotive enthusiasts worldwide. Whether it's a throaty growl, an aggressive snarl, or a refined purr, our exhaust systems offer a symphony of power that lets your vehicle's personality shine through.

Full-time