Order Entry Customer Service

Job Description

We are seeking an Order Entry Customer Service to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:

Handle customer inquiries and complaints

Provide information about the products and services

Troubleshoot and resolve product issues and concerns

Document and update customer records based on interactions

Develop and maintain a knowledge base of the evolving products and services

Qualifications:

Previous experience in customer service, sales, or other related fields

Ability to build rapport with clients

Ability to prioritize and multitask

Positive and professional demeanor

Excellent written and verbal communication skillsCompany Description

Independent lab with a great work place environment that values work life balance. Consumer focused to deliver top quality products to our customers with a niche for doing high end work. Fun, challenging, anti-corporate, and a place where you can elevate your career to new heights. Slackers need not apply!

Full-time