UPS Store Associate

Job Description

This is a part time position offering approximately 25-30 hours per week. Hourly wage $15-$16 DOE

The Sales & Customer Service Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, printers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associates expertly advise our valued customers by supplying accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.

The ideal candidate has previous retail sales experience, strong computer and internet skills, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time. Printing and graphic design experience is a huge plus, but not a requirement.

Sales & Customer Service Associate Responsibilities

Delivers outstanding customer service to walk-in customers and telephone inquiries

May open and/or close the store and perform end-of-day accounting, etc. if scheduled to.

Expertly operates POS equipment

Helps with other Center functions as needed, such as faxing, copying, laminating, and binding

Helps customers with expert boxing and packaging, selling the appropriate products to ship materials safely and efficiently

Provides completed documentation for shipping

Takes ownership of customers’ packing, shipping, and/or print problems and offers viable solutions

Must be able to lift 50 pounds

Must be able to arrive to work by 8:15am Monday Through Friday and 9:45 am on Saturday If scheduled to open

Must be able to work as late as 7:15pm Monday Through Friday and 3:30 pm on Saturday If scheduled to close

Must be able to stand for a full 8 hour shift

Sales & Customer Service Associate Qualifications

Pass background check

High school diploma or GED required

Retail/customer service experience

Good communication and people skills

Strong computer skills, including Microsoft Office and Adobe Suite

Strong verbal and written communication skills, including spelling and math

Non-smoking environment

Willing and able to work a very flexible, part-time schedule that may span Monday through Saturday during seasonal peak periods

Must be able to limit cell phone use to breaks and lunch time

Sales & Customer Service Associate Benefits

Flexible Schedule

Flexible Work Hours

Formal On-the-Job Training Program

Full-time