Front Office Assistant/Receptionist

Job Description

We are looking for an experienced full-time Front Office Assistant (Receptionist) to manage our front desk and offer administrative support across the organization. Must have 2-3 years of relevant experience in an office environment. As the Front Office Assistant, you will be the first point of contact for our company and will welcome and greet guests who visit the agency. You will coordinate front-desk activities, including distributing correspondence and redirecting phone calls. To be successful as a Front Office Assistant, you must have a pleasant and professional personality, as this is also a customer service role. You should be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position. Opportunity for growth. Benefits are available.

Benefits

Career Growth Opportunities

Paid Time Off (PTO)

Responsibilities

Welcome customers and greet guests who visit the agency

Coordinate front-desk activities, including distributing correspondence and redirecting phone calls on multi-line phone system

Direct clients to the appropriate staff and office

Answer, screen, and forward all incoming phone calls

Ensure reception area is always neat and presentable

Operate standard office equipment on a regular basis, including fax machine, copy machine, mail machine, and computer

Provide basic and accurate information to callers and guests

Receive, sort, and distribute daily mail and deliveries

Take inventory of office supplies and restock/order as needed

Perform other clerical and administrative duties

Maintain office security by following privacy procedures and controlling access via the front desk

Requirements

High school education or its equivalent is preferred

Required 2-3 years of relevant experience in an office environment

Strong organizational skills and ability to prioritize tasks

Basic knowledge of MS Office Suite (Word, Excel, PowerPoint)

Able to type 35 wpm minimum

Strong phone, verbal, and written communication skills

High degree of attention to detail

Ability to multi-task and meet deadlines

Professional demeanor and excellent interpersonal skills

Punctual with strong attendance history

Comfortable with routinely shifting demands

Full-time