Branch Experience Manager

Solarity Credit Union is seeking a Branch Operations Manager!

The Branch Operations Manager is responsible for creating extraordinary experiences for the membership of Solarity by ensuring our teller operations are always in tip top shape.

The perfect candidate will be responsible for continuous improvement for our processes, employee interactions, and efficiencies to achieve maximum productivity and the highest level of member and staff experience.

The Cultural Fit If the following Core Values resonate with who you are in your life, this might be the perfect fit for you: Courage: Having the fortitude to remain accountable, maintain the self-esteem of teammates and having the confidence to make decisions based on good judgment.

Impact: Pursues meaningful results to make a positive difference, not satisfied with the status quo, and you want to constantly exceed the expectations of members and coworkers.

Passion: You have a member-obsessed mindset and bring energy and focus to all aspects of your job.

You are interested in celebrating wins of others, and constantly embrace organization initiatives and change!

A Day in the life of a Branch Operations Manager: Although each day will be a different adventure in this role, here's a snapshot of what a day could look like: Have a huddle with your team at one of your branches and go over procedural updates that will enhance efficiencies in the drive up.

Work with Central Operations, Audit, Compliance, IT and other internal teams to ensure mutually beneficial solutions are developed and implemented.

Review audit scores and find errors and inaccuracies to make adjustments to daily transactions.

Write, edit, and/or communicate all physical location procedures.

Meet with the Teller Supervisors to coach them and discuss their aspirations for growth and identify areas that they can work closely with you to prepare for the next step!

Send a Solarian Salute for a member of your team that went above and beyond for one of our members by constantly looking at transactions through their member-obsession lens.

If you love what you have read so far and meet the requirements below, we want to hear from you!

3 years of progressive experience in financial institution operations.

2 years of supervisory experience strongly preferred.

Experience working in an environment focused on rapid growth and quick change.

Compensation: A highly competitive pay range with the potential of a strong performance-based annual bonus.

A comprehensive benefits package low cost medical, dental, vision, life, and disability coverage for yourself and your family with a generous employer contribution to your HSA account.

Generous paid time off allowances plus 11 paid holidays annually.

A substantial 401k program with a match of 6% of your annual earnings.

An employee wellness program including EAP coverage and gym reimbursement.

An organizational culture that is committed to your success.

Significant opportunity for career growth.

A Supportive leadership team.

Excellent member service oriented culture.

EEO Statement: Solarity Credit Union is an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status.

Solarity Credit Union participates in E-Verify.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at, ext.

1520 for assistance.

Full Time