For over 40 years, CGS has enabled global enterprises, regional companies and government agencies to drive breakthrough performance through business applications, enterprise learning and outsourcing services. CGS is wholly focused on creating comprehensive solutions that meet clients' complex, multi-dimensional needs and support clients' most fundamental business activities. Headquartered in New York City, CGS employs more than 8,500 professionals across North America, Latin America, Europe and Asia. For more information, please visit and follow us on Twitter and Facebook at
Position: Sr. Network Engineer
Location: Tampa, FL
The Senior Network Engineer Will:
Manage and troubleshoot existing Palo Alto Prisma Cloud VPN infrastructure to ensure secure and reliable remote connectivity.
Oversee and troubleshoot the Global MPLS WAN fabric, maintaining optimal performance and availability across all sites.
Deploy, configure, and troubleshoot VeloCloud SD-WAN solution, ensuring seamless network connectivity and performance optimization.
Maintain and enhance the security posture by managing Palo Alto firewall rules, including regular audits, updates, and compliance with security best practices.
Create, update, and maintain detailed network diagrams and documentation to ensure accuracy and ease of understanding.
Collaborate with external vendors to coordinate projects, resolve issues, and implement network solutions.
Perform installations, upgrades, and maintenance across our LANs & WANs
Be responsible for the ongoing health, capacity, and security of our networks
Troubleshoot and resolve complex network problems
Proactively collect, analyze, and report on network health and other statistics
Research, evaluate, and recommend architectural improvements and new hardware platforms
Ensure thorough availability and performance monitoring exists at all layers of the network
Work with the team to develop and manage vendor relationships, negotiate pricing, and review contracts
Mentor and guide less experienced members of the team
Understand ITIL concepts and how to apply them effectively in the enterprise
Recognize the importance of and be able to generate excellent documentation and diagrams
Have effective written and verbal communication skills
Demonstrate a proven ability to learn and grow through self-study
Assist in all PCI, SOCII, and ISO Certifications
Desired Experience & Qualifications:
Hands-on experience managing and troubleshooting Palo Alto firewalls, including rule management and security best practices.
Proficiency with VeloCloud SD-WAN deployment, configuration, and troubleshooting.
Strong background in Cisco routing and switching, with specific experience in DMVPN (Dynamic Multipoint VPN) environments.
Experience with IPSEC VPN technologies, including configuration, and troubleshooting,
Familiarity with SIP, and RTP protocols and experience troubleshooting VoIP-related issues across diverse network environments.
Experience with LogicMonitor or similar network monitoring and alerting platforms.
Familiarity with Microsoft Azure services; Azure experience is considered a plus
Experience scoping, configuring, installing, managing, monitoring, and troubleshooting Palo Alto firewalls, Cisco ASR routers, Nexus & Catalyst switches, and Meraki access points
Experience with network monitoring technologies: SNMP, LogicMonitor, Syslog, and NetFlow
Thorough understanding of common protocols and services, including: TCP/IP, CDP, SMTP, HTTP, ICMP, SSH, LDAP, SNMP, mGRE, MPLS, BGP, EIGRP
Extensive knowledge working with TCP/IPv4, DHCP and DNS.
Experience using ServiceNow or other similar CMS / SKMS with an emphasis on CMDB
Experience working in highly virtualized environments
Exposure to IP telephony technology within an enterprise environment is a plus Bachelor's degree in an information technology related field or equivalent work experience
10+ years of enterprise network engineer experience, preferably in a customer facing environment with increasing responsibility
Requirements:
Advanced level knowledge of Cisco Enterprise Campus design and a minimum of 10 years of relevant experience
Cisco certifications including CCIE or CCNP is preferred
Ambitious and goal-oriented person, with ample initiative.
Ideal candidate will be teamwork orientated, passionate about technology, and possess leadership skills.
We offer a full benefits package including health/ dental insurance and matching 401K.
CGS is an Equal Opportunity Employer M/F/V/D.
Permanent