Help Desk Analyst
Description:
"NOTE: If selected for this position, you are required to perform ALL work onsite, based on the client's specified hybrid work schedule (currently onsite 3 days a week: Tuesday, Wednesday and Thursday)."
Helpdesk Analyst
Located onsite in Elk Grove, CA
MacOS troubleshooting experience REQUIRED.
Description:
Technical Support, 2+ years, Is Required
Written Communication, 2-5 years, Is Required
Mac OS X, 2-5 years, Is Required
Time Management, 2-5 years, Is Required
Communication Skill, 2-5 years, Is Required
Problem Solving, 2-5 years, Is Required
iOS 2-5 years, Is Required
Candidates must be able to work onsite at client, 5 days a week
Additional Preferred skills
Cisco CCNA certification
CompTIA A+ certification
Knowledge of ITIL standard methodologies such as the difference between Incident, Problem, and Change
Permanent