IT Manager, Infrastructure Operations

The Infrastructure Operations Manager will provide strategic leadership and oversight for the IT infrastructure, ensuring the reliability, security, and scalability of all Infrastructure operations, systems, and customer-facing services. This role involves managing a team of infrastructure professionals, driving technology modernization, and aligning infrastructure strategies with business objectives.

Develop and execute a forward-looking IT infrastructure roadmap to support growth, digital transformation initiatives, and operational resilience

Supervise and mentor a team of infrastructure engineers, network administrators, and system analysts. Assign tasks, monitor performance, and cultivate a collaborative, high-performing team

Oversee the design, deployment, and maintenance of critical infrastructure, including servers, networks, cloud environments, and disaster recovery systems

Manage cloud infrastructure and services, ensuring optimal performance, cost-efficiency, and use of cloud security best practices

Develop and manage backup strategies and disaster recovery testing to ensure data integrity and availability

Lead the adoption and optimization of cloud-based solutions while maintaining a secure and efficient hybrid IT environment

Collaborate with third-party vendors to procure and support infrastructure solutions, negotiating contracts, and ensuring adherence to service-level agreements (SLAs)

Direct and manage infrastructure projects, such as network upgrades, data center enhancements, or system migrations

EXPERIENCE REQUIRED:

7-8+ years of experience within Infrastructure Operations, with at least 5 years in leadership role

Experience in the financial services industry, with knowledge of regulatory and compliance requirements would be a plus

Demonstrated success leading complex infrastructure projects and teams

Familiarity with ITIL frameworks and enterprise-grade hardware

Permanent