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Hotel Front Desk Night Auditor

Company:
Hampton Inn & Suites Cincinnati/Kenwood
Location:
Kenwood, OH
Posted:
May 02, 2025
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Description:

Job Description

$14 - $15 hourlyResponsibilities:

Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management

Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages

Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required

Perform additional bookkeeping, administrative, and accounting procedures as required

Ensure all guests feel they are having an exceptional experience at the property

Be able to work on your feet for a typical shift for 8 hours at a time in a dynamic, fast-paced environmentQualifications:

Must be computer proficient; experience with accounting or reservation software is a bonus

Flexible overnight hours are required

Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required

Excellent customer service and communication skills are required

High school diploma or equivalent required; some college preferred

Must be able to stand on your feet for 8 hours during a typical shift

Please only apply if you meet each of these criteriaAbout Company

Founded in 2005, Rolling Hills Hospitality operates 15 hotel properties with a central focus on exceeding the expectations of its guests. Rolling Hills Hospitality has positioned itself as one of the premier hotel development and management firms in the region by embodying high operational standards while achieving a simplicity that can be applied to any business model. Through our management agreements, we are responsible for hiring, training, and leading over 300 employees throughout the Ohio Valley. Rolling Hills Hospitality currently maintains upstanding relationships with the nation’s top hotel companies, including Marriott, Hilton, IHG, and Hyatt. Built on the principle of “if we take care of our employees then our employees will take care of our guests,” our goal is to create a fun working environment for our employees so that we are positioned for growth and excitement for years to come.

Full-time

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