Sales Team Manager

Sales team manager - Required for this luxury niche travel company based in central London. The role is hybrid, 3 days in the office and 2 days from home, Monday to Friday. Looking after a team of 10 reservations consultants. Sales management in travel is a must, salary between 40/50k plus bonus and amazing benefits

Sales team managers duties

-Providing direct support to the sales team, around 10/12 people focusing on coaching, call monitoring, and maintaining overall standards

-Ensure KPIs and sales goals are met including sales targets, conversions rates, quality scores and customer satisfaction scores

-Conduct regular performance evaluations and coaching sessions

-Provide immediate feedback and correction actions to address performance

-Foster a positive and motivational team

-Perform regular call listenings and provide feedback

-Provide regular reports to senior management on team performance

Sales team managers skills required

-Sales management/Team leader experience within the travel industry

-Experience running a team within a call centre environment

-2nd European language would be great but not a must

-Experience setting a help the team achieve targets, KPIs, call conversations etc

-Happy working on a hybrid basis

-Able to train for the first 6 weeks in their European head office

Additional information

-Great benefits including private health care, life assurance, income protection, fantastic group pension plan, Free expedition travel, 25 days holidays plus bank holidays

If you are interested in this fantastic opportunity please apply online or send your cv to quoting DT59834