Customer Service Specialist

We’re hiring for a Customer Service Specialist to join a small but busy team, in Bristol. On offer is a basic salary up to £30,000 per annum, no shifts or weekend work, Monday – Friday, 9am – 5pm only and free onsite parking . Ideally, they need somebody that has good experience within telephone-based customer service, managing various situations from onboarding new clients, retaining clients and dealing with complaints.

The role of Customer Service Specialist involves:

Dealing with all incoming queries from clients.

Assisting with any issues and liaising with the correct team to resolve them.

Upselling additional products or services that suit their needs.

Processing of new orders or any changes that need to be made.

Focusing on dealing with complaints and retaining customers.

Ensuring the retention levels for customers is kept at a good standard.

For the Customer Service Specialist role, you need:

Previous experience in an office-based/telephone-based CS role.

Ability to work well within a busy environment and enjoys a varied role.

As the Customer Service Specialist, you’ll get:

Basic salary up to £30,000 per annum.

Onsite free parking.

Early finishes on a Friday.

Opportunity to progress your role long-term.

Summer and Christmas team get togethers.

Casual office vibe – not corporate!

Please apply below or send your CV to .