ServiceNow Developer/Engineer - Senior/Lead

This role will be in-office at our Westborough, MA facility, 4 days per week. No relocation assistance is available for this role.

No sponsorships are available for this role.

Who We Are:

Park Place Technologies is a global data center and networking optimization firm. Powered by the world’s largest on-the-ground engineering team, a robust group of advanced engineers and our fully staffed, 24x7x365 Enterprise Operations Center, we offer a robust portfolio of IT solutions to optimize networking and data center Uptime and performance. As the industry leader, our 2500 Park Place Associates provide support to 21,000+ customers in more than 154+ countries. We are proud to service 90% of Fortune 500 companies and 40% of Forbes 100 clients.

Our company’s strength and success are a credit to our Associates, and Park Place Life is how we communicate and deliver our culture internally. We have been awarded as a NorthCoast 99 “Best Workplace” winner for 10 consecutive years in recognition of our employee commitment. Park Place Life is about collaboration, responsiveness, diversity, and integrity, and represents everything that makes our company great and our culture unique.

Top Rated Benefits We Offer:

We cover 100% of your Healthcare benefits!

Flexible Vacation to promote work-life balance.

12 weeks of Paid Maternity Leave

Profit Sharing

401K matching contributions and earnings are always 100% vested.

Plus, much more!

Position Overview:

The Senior/Lead ServiceNow Developer/Software Engineer is responsible for developing and contributing to cutting edge, innovative solutions with the latest and greatest technology to revolutionize our industry. In addition, this position provides mentorship and actively facilitates the team’s development life cycle and ensures effective DevOps procedures are in place (automated builds, deployments, performance testing, etc.)

What you’ll be doing:

Develop software according to requirements and quality standards as well as deliver within defined timeframes with minimal rework

Demonstrate core competency in programming fundamentals and best practices such as SOLID, Object-Oriented design principles, DRY, and Domain Driven Design

Design, build and maintain high performing, reusable, and reliable code

Participate in all phases of SDLC including design, development, testing, documentation, and support.

Collaborate with business analysts and the user community to develop solutions that meet specific business objectives

Understand business requirements, designs, and wireframes with the ability to transform them into technical requirements and produce high quality code

Identify, document and implement programming patterns and set standards that increase developer productivity and code quality

Perform code reviews to enforce patterns and standards in our code base

Lead POCs, design sessions, and pair programming efforts

Lead code Katas, and team training consistently

Mentor junior team members as well as actively teach best practices and new technologies

Work with management to assess technical talent and team training opportunities

Focus on design and code architecture and implementation

Present new technologies, ideas, and options to management clearly and concisely

Effectively transform conceptual and theoretical discussions into implementable solutions

Assist with onboarding and training new team members

Work directly with QA Analysts and Engineers to ensure proper tests are designed to meet acceptance criteria to produce high quality products

Be available as needed to support production deployments

Support, troubleshoot and resolve production issues, including direct interactions with internal and/or external customers as needed

Be a strong problem solver and possess an excellent work ethic and attitude

Function as an excellent team player that can make significant contributions individually as well as a part of the team

Demonstrate willingness to work on your craft and take initiative in learning new skills

Effectively communicate both orally and in writing as well as manage multiple assignments and priorities

Possess strong organizational and process analysis skills

Participate in interviews upon request

Other duties as assigned

What we’re looking for:

At least 5 years of Development experience on the ServiceNow platform!

Possess in-depth knowledge of multiple ServiceNow modules (ITSM, ITOM, ITBM, HR, CSM) and advanced configuration capabilities.

Exhibit solid understanding of SQL, relational database concepts, and data modeling for optimized ServiceNow performance.

Experience with Visual Studio, GIT and Azure DevOps

Design, develop, and implement complex ServiceNow solutions (including custom applications, business rules, client scripts, UI policies, and workflows).

Lead integrations with external applications and third-party systems using REST/SOAP APIs, JSON, XML, and integration platforms.

Demonstrate strong proficiency in JavaScript (and familiarity with AngularJS or similar frameworks), as well as front-end development (HTML, CSS).

Education:

Bachelor’s degree or higher in Computer Science or related degree is required.

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by calling .

Park Place Technologies is an Equal Opportunity Employer M/F/D/V.

Park Place Technologies has an in-house recruiting team that focuses exclusively on the hiring needs of our company. We are not currently accepting additional third-party agreements or unsolicited resumes. If you would like to be considered as a preferred partner with Park Place

Technologies, please submit your detailed information to . Any CVs submitted directly to hiring managers will be considered unsolicited and become the property of Park Place Technologies