System Engineer

The CCS Companies, a leader in Business Process Outsourcing, is looking to hire a qualified Systems Engineer to support our growing organization.

The Systems Engineer is a dedicated security position and is responsible for owning and managing inventory, patch management systems and procedures that support the corporate back-office environment by following industry best practices for applying service packs, hotfixes, security patches, drivers, firmware and operating system updates.

This is a full-time salaried position reporting to the Senior IT Systems Manager. The standard hours of operation are Monday through Friday, 8:30am to 5pm. Some off-hours may be required to accommodate maintenance windows and ensure the smooth functioning of our systems.

ESSENTIAL FUNCTIONS:

Applies Operating System (OS) patches and upgrades on a regular basis, and upgrade administrative tools and utilities.

Upgrades and configures system software that supports corporate infrastructure applications per project or operational needs.

Adheres to a strict maintenance schedule to ensure the availability of resources and installs required patches and updates while not breaking existing systems in the process.

Gathers and consolidates inventory data on all servers.

Collects OS data including hostname, location, IP address, MAC address, operating system and current revision level.

Documents core server functions and the services/processes that are actively running in the environment.

Supports resolutions for technical issues escalated from internal Help Desk system.

Operates under minimal supervision and work with other staff members, peers and business partners on projects to maintain technical infrastructure systems, policies and procedures.

Participates in an on-call rotation.

Other duties may be assigned as required by business need.

Ability to maintain a consistent and regular attendance in accordance with an established schedule.

Ability to work onsite/in-office and in accordance with CCS and department policies and procedures.

QUALIFICATIONS:

Requires 7-10 years of relevant hands-on experience in a Systems Engineer role in a Windows Active Directory (AD) environment.

7-10 years of relevant experience applying service packs, hotfixes, security patches, drivers, firmware and operating system updates in Windows AD environment highly desired.

7-10 years of relevant experience administering Windows Server in support of business applications highly desired.

Endeavor to constantly learn new things and keeps current with constantly changing information technology standards and be a self-motivator.

Hands on experience with VMWare ESX (5.x or higher) and vSphere including centralized administration using Virtual Center, VCP certification a plus.

Being receptive to feedback, willing to learn, embracing continuous improvement and is receptive and responsive to change.

Ability to work effectively as a team member, collaborating, contributing and cooperating with a highly talented group of Systems Engineers as well as business partners.

Excellent written and verbal communication, listening and presentation skills.

Hands on Microsoft Windows expertise (MCSE:Server Infrastructure a plus) and exposure to Linux.

Familiarity with blade server system experience (HP preferred).

Familiarity with SAN technologies (HP 3Par preferred).

Strong troubleshooting, communication, and interpersonal skills.

Availability after normal business hours as needed.

EDUCATION REQUIREMENTS:

Bachelor’s Degree required.

Microsoft Certification a plus.

VCP Certification a plus.