Product Management Intern - Wired Assurance (AI-Driven Data

At Juniper, we believe the network is the single greatest vehicle for knowledge, understanding, and human advancement the world has ever known.

To achieve real outcomes, we know that experience is the most important requirement for networking teams and the people they serve. Delivering an experience-first, AI-Native Network pivots on the creativity and commitment of our people. It requires a consistent and committed practice, something we call the Juniper Way.

Product Management Intern - Wired Assurance (AI-Driven Data & Networking Analysis)

Job Description:

Join the Wired Assurance Product Line Management (PLM) team at Juniper Mist, where we're redefining the future of enterprise networking through AI and automation. We're seeking a highly motivated intern with a passion for data analysis, computer networking, and AI/LLMs to help us uncover insights from support ticket data and drive strategic product improvements.

In this role, you'll work at the intersection of product management, technical operations, and AI-driven analytics. You'll analyze support tickets using advanced tools, including AI/LLMs, to identify patterns and recurring issues within the Wired Assurance category. Your findings will directly inform product roadmap priorities and contribute to reducing support volume.

We're looking for someone who can not only dig deep into data, but also present actionable insights clearly-someone who thrives on turning raw data into real-world impact.

Key Responsibilities:

Use LLMs and AI tools to extract insights from large volumes of support ticket data.

Identify common failure patterns, root causes, and high-impact problem areas across Wired Assurance cases.

Create consumable reports, dashboards, or summaries that effectively communicate trends to PLM and Engineering teams.

Recommend and prioritize focus areas to help reduce ticket volume and improve customer experience.

Develop scripts or automation pipelines to streamline analysis.

Present findings and product impact opportunities to cross-functional stakeholders. Minimum Qualifications:

Pursuing or recently completed a degree in Computer Science, Data Science, or a related technical field.

Strong foundation in computer networking concepts.

Experience with automation scripting and programming (Python preferred).

Hands-on experience or coursework involving LLMs and AI-based data analysis.

Strong analytical skills with the ability to explore both structured and unstructured data.

Excellent communication and presentation skills - must be able to turn technical insights into strategic recommendations. Preferred Qualifications:

Master's degree candidate in Data Science or Computer Networking.

Familiarity with LLM tools and frameworks (e.g., LangChain, OpenAI, Hugging Face).

Experience with data visualization platforms or tools (e.g., Pandas, Power BI, Tableau).

Interest in product management and understanding of how data influences product decisions.

Minimum Salary: $84,000.80

Maximum Salary:$120,750.55

The pay range for this position is expected to be between $84,000.80 and $120,750.55/year; however, the base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position also includes medical benefits, 401(k) eligibility, vacation, sick time, and parental leave. Additional details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, employee will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

Juniper's pay range data is provided in accordance with local state pay transparency regulations. Juniper may post different minimum wage ranges for permanent residency petitions pursuant to US Department of Labor requirements.

ABOUT JUNIPER NETWORKS

Juniper Networks challenges the inherent complexity that comes with networking and security in the multicloud era. We do this with products, solutions and services that transform the way people connect, work and live. We simplify the process of transitioning to a secure and automated multicloud environment to enable secure, AI-driven networks that connect the world. Additional information can be found at Juniper Networks or connect with Juniper on Twitter, LinkedIn and Facebook.

WHERE WILL YOU DO YOUR BEST WORK?

Wherever you are in the world, whether it's downtown Sunnyvale or London, Westford or Bengaluru, Juniper is a place that was founded on disruptive thinking - where colleague innovation is not only valued, but expected. We believe that the great task of delivering a new network for the next decade is delivered through the creativity and commitment of our people. The Juniper Way is the commitment to all our colleagues that the culture and company inspire their best work-their life's work. At Juniper we believe this is more than a job - it's an opportunity to help change the world.

At Juniper Networks, we are committed to elevating talent by creating a trust-based environment where we can all thrive together. If you think you have what it takes, but do not necessarily check every single box, please consider applying. We'd love to speak with you.

Additional Information for United States jobs:

ELIGIBILITY TO WORK AND E-VERIFY

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Juniper Networks participates in the E-Verify program. E-Verify is an Internet-based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of new hires and the validity of their Social Security Numbers.

• Information for applicants about E-Verify / E-Verify Información en español: This Company Participates in E-Verify / Este Empleador Participa en E-Verify

• Immigrant and Employee Rights Section (IER) - The Right to Work / El Derecho a Trabajar

E-Verify® is a registered trademark of the U.S. Department of Homeland Security.

Juniper is an Equal Opportunity workplace. We do not discriminate in employment decisions on the basis of race, color, religion, gender (including pregnancy), national origin, political affiliation, sexual orientation, gender identity or expression, marital status, disability, genetic information, age, veteran status, or any other applicable legally protected characteristic. All employment decisions are made on the basis of individual qualifications, merit, and business need.