Temporary Leasing Consultant - The Acacia in Palo Alto

At Mercy Housing, we are on a mission to redefine affordable, low-income housing and create a more humane world where communities thrive, and all individuals can realize their full potential.

As the largest nonprofit affordable housing provider in the nation, we build, preserve, and manage program-enriched housing across the country.

The Leasing Consultant is responsible for every phase of the leasing/occupancy process, including maintaining exceptional customer service with prospects and residents, marketing the property to meet occupancy goals, reviewing certifications and re-certifications, and reporting.

We encourage candidates with lived experience to apply.

This is an on-site position.

Pay: $$26-$31.13 Duties: * Prepare the day for guests (office and show units presentable, retrieve messages). Prepare materials before the office opens.

* Serve residents by writing service requests, completing service call backs, and follow through on special requests.

* Design campaigns to generate activity, cold call businesses to get leads, and decorate units to become show units.

* Attend social events and represent the property in a way that brings credibility to the site and staff.

Minimum Qualifications * High school diploma or equivalent.

* Minimum of two (2) years' experience in customer service, sales, or related field required; one year in a leasing position preferred.

* Sales experience with a proven track record.

Preferred Qualifications * College or real estate-related supplemental courses.

* Occupancy certification.

* Excellent understanding of the occupancy standards and processes.

Knowledge and Skills * Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, and Outlook). * Operate required technological systems that run the property, including multiple incoming phone lines.

* Stamina for fast paced working environment.

* This is a brief description of the position.