Front Desk Representative

Front Desk Representative

Department: Consider Posh Pro

Employment Type: Full Time

Location: Columbus, OH -

Compensation: $38,500 - $46,500 / year

Description

Position: Front Desk Representative

Location: Columbus, OH

Job Summary:

We are seeking a dynamic and personable Front Desk Representative to join our team at our rapidly growing organization. As the first point of contact for our guests and clients, you will play a crucial role in creating a positive and welcoming environment.

Key Responsibilities

Greet and assist guests and clients upon arrival to ensure a welcoming experience.

Manage all incoming phone calls, directing them to the appropriate department or personnel.

Maintain a clean and organized front desk area and lobby to create a professional environment.

Handle check-in and check-out processes efficiently, ensuring smooth operations throughout the day.

Respond to guest inquiries and requests in a timely and courteous manner, providing information about services and facilities.

Schedule and coordinate appointments, meetings, and reservations as needed while maintaining calendars.

Skills, Knowledge and Expertise

High school diploma or equivalent

Exceptional interpersonal and communication skills, both written and verbal.

Strong organizational skills with the ability to manage multiple tasks simultaneously.

Proficient in Microsoft Office Suite and familiarity with reservation or scheduling software.

Ability to work flexible hours, including evenings, weekends, and holidays as needed.

Benefits

Competitive Salary

Flexible Work Schedule

Paid Time Off (PTO)

Health & Wellness

Professional Development

Employee Discounts