Customer Service Rep

\We are seeking a detail-oriented and proactive Customer Service Representative to support insurance claim processing. This role involves managing inbound and outbound communication with employers, insurers, and other entities to verify and obtain necessary information. The ideal candidate will efficiently handle documentation, assist in compiling billing packets, and ensure timely claim submission while adhering to HIPAA guidelines.

Required Skills:

High school diploma or equivalent experience

Strong verbal and written communication skills

Proficiency in MS Office (Word, Excel, Outlook)

Ability to manage high call volumes and handle confidential information

Strong organizational skills with attention to detail

Preferred Skills:

Experience in medical bill processing or healthcare-related customer service

Familiarity with electronic document management systems

Experience collaborating across teams and managing multiple priorities

Compensation: $18 - $20/Hour

Salary is based on a range of factors that include relevant experience, knowledge, skills, other job-related qualifications.

#SONITN