Front Desk Receptionist

Job Details

Entry

Administrative Office - Indianapolis, IN

Full Time

$14.50 Hourly

Admin - Clerical

Description

Position Description

Wheeler Mission Ministries is a privately funded 501 (c) 3 non-profit, evangelical Christian ministry whose designated purpose is religious. We are a Christ-centered ministry which is dedicated to sharing the Gospel and helping the homeless and impoverished. Wheeler Mission Ministries considers every position one of ministry and a vital and valued part of our team. Therefore, it is essential that all employees of Wheeler Mission ministries have a personal relationship with Jesus Christ and subscribe to our Mission, Vision, Statement of Faith, Core Values, and Qualifications for Employment upon hire and continuously while employed. Employees are encouraged and expected to share the Gospel as opportunities arise.

Job Title: Front Desk Receptionist

Exempt/Non-Exempt: Non-Exempt

Reports to: Director of Human Resources

Full or Part-time: Full-time

Team: Ministry Services

Position Summary:

The Front Desk Receptionist plays a pivotal role in supporting the operations of Wheeler Mission. This position involves administration, communication support, and maintaining a welcoming environment for our visitors. The Front Desk Receptionist performs duties related to HR processes and provides support to all staff, as required. This individual will be the first impression for visitors and should always have the “service with a smile attitude”. Daily tasks require a high-level of consistency while demonstrating a positive attitude and great customer service.

Qualifications

Key Duties and Responsibilities

Brief description of duties in order of priority

Key Area: Front Desk Operations

Greet visitors and answer phone calls professionally and courteously.

Open and close the lobby during administrative hours (Monday through Friday, 9am – 5pm)

Provide general ministry information to callers, sign for packages, collect and sort mail for employees.

Verify if a guest should enter the building, utilizing an intercom system and ensuring the front desk work area is always secure.

Key Area: Administration and Communication Support

Coordinate monthly birthday communications.

Monitor the private parking lot and report unauthorized vehicles.

Perform HR-related duties, tasks, and special projects as assigned by the Director of HR

Maintain a high level of confidentiality.

REPORTING RELATIONSHIPS:

This position reports directly to the Director of HR. This position has no direct reports.

Competencies Required

Unique for this job

Unique for this job

For managers of people

Administrative Skills

Detail Orientation

Effective Communication Skills

Organizational Skills

Self-Management

Guest/Customer Focus

Confidentiality

Time Management

Collaboration

MINIMUM QUALIFICATIONS:

Education/Experience:

1+ years of Administrative Assistant or Receptionist experience.

High School Graduate or equivalent; college degree preferred.

Technical/Software Knowledge:

Above average knowledge in Microsoft Office Suite; Word, Excel, Outlook, and PowerPoint

Ability to learn HRIS software (Paycom)

Mission Alignment:

Belief in the inerrancy of the Holy Bible

Alignment with WM values

Adherence to WM Employee Policies

Physical Requirements:

The Front Desk Receptionist must be able to carry out the required job duties in a fast-paced Christ Centered environment that is grace-based and strengths focused.

To perform the essential job functions of this position, a candidate must be able to:

Sit for long periods of time.

Physical ability to bend and/or stoop.

Strength to regularly lift 25lbs.

Other Requirements for Employment

Availability to work 40 hours per week: Monday through Friday, 9am – 5pm.

Confidentiality Policy

Statement of Faith

Adherence to Wheeler Mission’s Code of Conduct and Core Values

Background check required for all positions.

All employees must sign and adhere to WM Drugs and Alcohol policy and remain free from addiction to drugs or alcohol. Candidates must submit to and pass a drug and/or alcohol test. This drug and/or alcohol testing may occur any time after the applicant receives a conditional offer of employment.

Disclaimer: Although WMM has attempted to accurately and thoroughly describe this position, WMM reserves the right to change the same, including to change, add to or subtract from the duties outlined, within the sole discretion of WMM, at any time, with or without advance notice. This position description in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position. This position description is not an employment contract, implied or otherwise. The employment relationship remains “at-will.” The aforementioned job requirements are subject to change to reasonably accommodate qualified individuals with disabilities.