Qualifications: Education & Experience:
Bachelor’s degree in Hospitality Management, Business Administration, or a related field (preferred).
3–5+ years of experience in restaurant management or hospitality.
Proven track record in a supervisory or leadership role. Skills & Competencies:
Strong leadership and team management abilities.
Excellent communication and interpersonal skills.
Solid understanding of business and financial principles.
Ability to work under pressure in a fast-paced environment.
Proficiency in POS systems and restaurant management software. Responsibilities: o Oversee all restaurant operations, including opening/closing procedures. o Ensure food quality, service standards, and cleanliness meet brand and health regulations. o Manage inventory, ordering, and waste reduction. o Conduct regular staff evaluations and implement development plans. o Foster a positive and productive work environment. o Handle customer complaints and feedback promptly and professionally. o Monitor dining areas to ensure customer satisfaction. o Promote excellent service through example and training. o Prepare and manage budgets, financial reports, and payroll. o Analyze sales figures, labor costs, and profitability. o Implement cost-saving and revenue-generating strategies. o Ensure compliance with food safety, hygiene, and health regulations. o Maintain all required licenses and permits. o Uphold security and safety protocols for guests and staff.
Job Type: Full-time