Customer Relations Representative - State Farm Agent Team Member

Job Description

Position Overview

State Farm Agent Rick Fields in Spring, TX is seeking a qualified Bilingual (Spanish) professional to join their winning team for the role of Customer Service Representee. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

Establish customer relationships and follow up with customers, as needed.

Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.

Use a customer-focused, needs-based review process to educate customers about insurance options.

Maintain a strong work ethic with a total commitment to success each and every day.As an Agent Team Member, you will receive...

Salary pay plus commission/bonus

Valuable experience

Growth potential/Opportunity for advancement within my agencyRequirements

Bilingual - Spanish required

Excellent interpersonal skills

Excellent communication skills - written, verbal and listening

People-oriented

Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams

Organizational skills

Self-motivated

Detail oriented

Proactive in problem solving

Dedicated to customer service

Able to learn computer functions

Experience in a variety of computer applications, particularly Windows

Pride in getting work done accurately and timely

Ability to work in a team environment

Ability to multi-task

Ability to effectively relate to a customer

Property and Casualty license (must be able to obtain / will provide training)If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

Full-time