Management Training Program

Job Description

Company Description

Express Oil Change & Tire Engineers is the pre-eminent automotive maintenance provider in the nation with over 350 locations across 21 states, leading our industry through excellence, innovation, and growth. Don’t let our name fool you, in addition to our fast oil change bays, our locations can be your one-stop shop with certified technicians providing a variety of mechanical services, as well as tire services.Job Description

Responsibilities include (but are not limited to):

Consistently creating results for customers, teammates and the company

Responsible for ensuring the customers are greeted courteously and receive a high level of customer service

Scheduling service appointments and answering questions in person and on the telephone

Consulting customers on their service needs and keeping customers updated on the progress of their vehicles

Providing the customer with a positive experience

Ensuring our company’s high level of expectations are met, maintained, and exceeded

Involvement in every aspect of the store operation

Communicating accurately to teammates and technicians to establish time commitments that meet our standards and those of our customers

Ability to step in when necessary to take on additional dutiesQualifications

We are looking for:

High level of motivation with hands-on management skills

Top-notch customer service skills with a desire to build long term trust and relationships with our customers

Effective communication and interpersonal skills

Automotive experience helpful but not required

Additional Information

All information will be kept confidential according to EEO guidelines.

Physical Requirements:

Prolonged periods of standing, stooping, and bending

At time, exerting 50 - 100 lbs of force occasionally and/or 10 - 25 lbs of force frequently and/or greater than 10 lbs of force constantly to move objects

Requires working at a production rate pace entailing the constant pushing and/or pulling of materials

By completing this application, you are agreeing that you are able to meet the physical requirements listed for this role.

Full-time