Patient Access Rep

OVERVIEW:

Answer phones in the Central Scheduling Department in a professional, courteous manner. Pre-registers patients for services ensuring all demographic and insurance information is correct. Schedules patient appointments for service requested. Completes online appointment request process. Completes insurance verification for all scheduled patients. RECRUITMENT REQUIREMENTS:

High School Diploma/GED required. Must provide proof of education.

An inspiring, positive, get it done attitude.

Ability to problem-solve, improvise and implement in high pressure or time sensitive situations

Passionate about individualizing and ensuring a positive, meaningful experience.

Compassionate, sensitive and supportive of the emotional, spiritual, physical and health care needs of patients.

Have a desire to build and develop relationships that enhance each individual's health care experience beyond the health care environment.

Impeccable communication and interpersonal skills.

Creative and imaginative.

Able to collaborate and work with a team of health care providers.

Excellent computer/technology skills and application ability.

Knowledge of medical terminology and insurance requirements preferred.

EOE EQUAL OPPORTUNITY:

Redeemer Health is an equal opportunity employer. We prohibit discrimination in employment due to race, color, gender, religion, creed, national origin, age, sex, sexual orientation, gender identity or expression, disability veteran status or any other protected classification required by law.

Permanent