Lead Concierge

Village at Belmar, Lakewood’s premiere senior living communities, is seeking an organized and friendly lead concierge for our front desk. The lead concierge plans, organizes, and supervises all concierge operations and staff. You will also be responsible for answering the phone, greeting visitors and residents, and ensuring their questions and needs are directed to the appropriate person.

Ascent Living’s culture is centered on elevating senior living by creating a better life for our residents, their families and the team members who support them. We provide our teams with the resources to be successful and the opportunity to grow. Ascent Living cultivates an environment based on instilling trust, confidence and comfort. Village at Belmar is an affiliate of Ascent Living Communities, Colorado’s premier boutique senior living company, and we are seeking applicants looking to build their career with us.

Benefits:

3 weeks of paid time off a year

Medical insurance including vision and dental

100% employer paid life and long-term disability insurance

Accident and short-term disability insurance

401(k) with employer match

Sunny Day emergency savings account with employer match

Duties and Responsibilities:

Directs the community concierge function and staff, including assisting with hiring, training, and evaluating performance

Greets all visitors entering the facility in a courteous, warm, and professional manner

Promotes positive image of the community and serves as an ambassador to all visitors

Receives all incoming phone calls and directs to the proper resident or staff

Receives all mail for the community and residents; sorts and delivers to the appropriate mail location

Routinely perform basic typing, filing, and clerical work as requested. Maintains community resident’s rosters and other community information

Qualifications:

Customer service experience preferred

Basic computer skills, preferably with Microsoft windows

Excellent verbal and written communication skills

Due to the nature of the work performed by Ascent Living Communities, and that this position works with a vulnerable population, we do require a criminal background check be completed

Pay:

$20.50 to $22.50 an hour, based on experience