Field Service Technician

Job Description

Small service company servicing the paper, film, printing, tape, metal, and other industries has a position open for a field service tech to call on customers for managing their inventories and maintaining their equipment. A strong mechanical background is beneficial. We are the leader in the industry and will train the successful candidate. This is a travel position with up to 4 days per week visiting customers. We work a 4 day work week with 3 day weekends. Pay is based on 40 hours and requires overnights several nights a month. Company benefits include holidays, vacation, sick leave, retirement, health insurance and more. Our office is located in Florence, SC. This position requires the applicant to pass a 7 year DMV drivers background check, Drug testing, and a physical.

Duties:

- Fabricate, install, and repair equipment in industrial settings.

- Perform routine maintenance and inspections.

- Analyze and troubleshoot issues to determine the cause and implement appropriate solutions.

- Provide field service support to customers, ensuring timely response and resolution of technical issues.

- Collaborate with customers to understand their needs and provide excellent customer service.

- Adhere to safety protocols and regulations while working.

Experience:

- Previous experience as an industrial setting or field service technician is preferred.

- Proficient in analyzing and troubleshooting issues.

- Excellent customer service skills with the ability to effectively communicate technical information to customers.

- Ability to work independently and manage time effectively to meet deadlines

Company Description

We service precision cutting equipment for the pulp and paper and textile industries.

Full-time