Front Desk Agent

Job Description

Front Desk Agent- Residence Inn: Clayton, MO

Start Your Journey with Midas Hospitality:

Midas Hospitality is seeking a dynamic Front Desk Agent to join our team at the Residence Inn hotel located in Clayton, MO. This position will be responsible for arriving, departing and in-house guests as well as telephone inquiries regarding reservations, hotel information and guest concerns.

What You Will Be Doing:

Greets, registers, and assigns rooms to guests. Issues room key and gives directions.

Sorts incoming mail and faxes for guests.

Answers inquiries pertaining to hotel services; registration of guests; shopping, dining, entertainment and travel directions.

Keeps records of room availability and guests' accounts.

Computes bill, collects payment, and makes change for guests.

Makes, confirms, and cancels reservations.

The Ideal Candidate:

Previous experience as a Front Desk Agent is preferred

Experience in a customer service industry is required

About Us:

From humble beginnings in 2006 to an enterprise being driven by more than 1,000 people today, Midas Hospitality has never lost sight of our #1 priority - people. Currently, Midas Hospitality operates 40+ hotels in 14 states with a focus on select-service and extended-stay properties for leading brands such as Marriott, Hilton and IHG. At Midas Hospitality, we make room for people's dreams. That means building a company where people love to work, our financial partners love the results and everyone loves the experience.

As a people-first organization, we offer opportunities to grow and benefits to flourish for anyone with a desire to serve others and a tremendous work ethic. We aim to competitively compensate our associates and reward their contributions.

Please visit our website for more information:

We offer a range of benefits including, but not limited to:

Growth and development tools and access to learning

Robust PTO policies

Medical/Dental/Vision Coverage

401k matching

Employee Assistance Program

Discounted products and services

Midas Hospitality is proud to be a drug free workplace and equal opportunity employer.

Job Posted by ApplicantPro

Full-time