Insurance Verification Specialist

Job Description

GENERAL SUMMARY:

The Insurance Verification Specialist is responsible for participating in billing activities that direct customers, collect patient demographic and insurance information, and for processing and entering that data into the practice EHR/EPM for collections, reimbursement, and other activities. The Insurance Verification Specialist verifies insurance for all patients and other prospective clients. The Insurance Verification Specialist coordinates requests for application of payment assistance.

Job Duties:

Obtain prior authorization and verification of eligibility from insurance carrier for office visits, procedures, and MRI’s.

Investigate and interprets all incoming insurance information regarding patient benefits or processing changes and communicates these to appropriate personnel following department protocol.

Verify Auto and WC insurance with the insurance carrier and verify legal representation with the attorney's firm.

Obtain co-pay and deductible information and accurately records this information into the EHR and practice management system.

After obtaining verification of benefits, inform patient of high deductibles and/or prepayment for upcoming surgery or procedure, to be collected prior to or on day of service

Effectively utilize automated tools. (Web Denis, C Snap)

Coordinates insurance referral process with patient following department needs

Performs referral check and makes the appropriate notes in practice management system.

Handles phone inquiries from patients, payors, medical office, and or testing facility regarding authorization, benefits, or verification.

Other duties as necessary and/or assigned.

MINIMUM QUALIFICATIONS

Required Certifications, Registration or Licensure:

None

Minimum Knowledge and Education:

High School Diploma or GED

Minimum Work Experience:

Minimum 2 years medical billing office experience or equivalent experience with medical payors

Specific Knowledge, Skills, Abilities:

Extreme accuracy in data analysis and reproduction

Good communication and interpersonal skills

Keyboard skills

Medical terminology

Knowledge of third-party billing rules

Experience working with third-party payors

Working Conditions:

Works in a normal busy office environment.Company Description

Synergy Health Partners is a healthcare management organization at the forefront of patient care. We work with our physicians, nurses, and other clinical staff to maintain the highest quality of care centered on patient-focused outcomes. With respect for the person and their health as the driving mindset behind our practice, we aim to provide cutting-edge compassionate treatment to each and every one of our patients. We partner with healthcare practices large and small and use over forty years of experience in medicine in the Metro Detroit area to ensure peace of mind to all of those in our care.

Synergy Health Partners is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Full-time