Hotel Covington is looking for a dedicated, customer Night Auditor to join our Front Office team!
You will work in a positive, fast-paced, beautiful environment and make meaningful connections with people from around the world as well as our awesome local regulars.
Check out this video to better understand our vibe and culture!
Job Requirements:
Greet guests who arrive to the hotel by welcoming them to the hotel
Understand guest service needs and exceed guest expectations by taking advantage of opportunities to add a special touch
Handle guests' check-ins/check-outs in accordance with hotel standards in an efficient and friendly manner
Coordinate the delivery of luggage to guestrooms upon check-in and pick up upon departure
Provide recognition to repeat guests
Maintain and adhere to hotel policies regarding cash banks and make daily deposits with accurate report of receipts daily
Ensure the accuracy and balance of front office accounting records and prepare summaries of financial data on a daily basis
Ability to work without direct supervision
Demonstrate a high degree of drive and determination
Properly handle and reports associate and guest accidents
Maintain complete knowledge of and comply with all departmental policies/service procedures/standards
Assist with responsibilities and duties in other departments and as assigned by management
Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel
Minimum of 1 year of experience in guest services and/or night audit preferred
Demonstrate strong reading, writing and oral proficiency in the English language
Demonstrate strong computer skills
Physical Demands:
Continuous standing/walking 100% of the shift
Lifting/carrying required up to 70 lbs
Pushing/pulling required up to 200 lbs
Bending/kneeling required frequently
Computer use 75% of the time
Hotel Covington does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Hotel Covington is a smoke-free, drug-free facility, and equal opportunity employer.
Job Types: Full-time, Part-time
Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Health savings account
Paid time off
Referral program
Vision insurance
Schedule:
8 hour shift
Overnight shift