Wine Sales Associate

Job Description

Job Type: Part Time

TASTING ROOM WINE SALES ASSOCIATE 2024

JOB DESCRIPTION: OLD FARM WINERY AT HARTLAND - TASTING ROOM WINE SALES ASSOCIATE

Tasting Room Wine Sales Associate is responsible for serving customers in the tasting room and selling Wine Club Memberships. This includes building brand awareness and exceeding guest expectations by working to enhance sales, service, and customer experience. Wine Sales Associates will conduct wine tastings and take pride in educating guests about the history and the products of OFW. Wine Sales Associates must be positive, engaging, confident and excited to share their knowledge of wine with our guests. Our guests are treated like family, so customer service skills are essential. If you’re a bubbly personality who loves meeting new people and chatting about wine, we want to hear from you!

Job Responsibilities

The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.

Greet visitors and pour wines for tasting

Explain the history of OFW and our products during tastings

Upsell products on a regular basis.

Promote interest in and excitement for OFW Wine Clubs.

Actively work to sell Wine Club Memberships with every guest interaction.

Maintain the appearance and cleanliness of the wine bar

Answer any and all customer questions to ensure a positive customer experience.

Complete opening and closing procedures as directed by the manager on duty

Operate cash registers and POS Systems

Adhere to all policies, procedures and governmental regulations.

Participate in special assignments and projects as required

Adhere to dress code guidelines by maintaining a professional, presentable, and personable appearance.

Job Requirements

Education: High School or equivalent

Must be able to stand for 6-8 hour shifts

Have the ability lift at least 50 pounds (case of wine), stocking as necessary

Must be enthusiastic and energetic. We’re looking for social butterflies who can strike up a conversation with anyone.

Must have a warm, approachable demeanor with a great sense of humor.

Evening and weekend shifts required; holiday shifts possible

Hospitality, restaurant or hotel experience a plus

21 and older preferred

Wine knowledge preferred, but not required

Ability to effectively close a Wine Club Membership Sale

Willingness to challenge self to learn new techniques for sales.

Benefits

Paid Training

Gratuities and Sales Commissions

50% Employee Discount