IT Onsite support

Responsibilities:

Server Management:

- Perform server maintenance tasks including drive replacement and powering on servers.

- Assist with server migration and site closure as needed.

- Monitor and manage server room access.

- Ensure compliance with industry regulations and standards.

- Perform regular data backups and disaster recovery operations.

Network Management:

- Move network cables as required.

- Monitor the A/C unit in the server room.

- Manage network configurations and monitor system performance.

- Troubleshoot and resolve network issues.

Desktop Management:

- Power on workstations for remote users as required.

- Assist users with basic IT issues during morning UK hours.

- Process e-waste and ship gear back to the Plymouth depot.

Additional Responsibilities:

- Be on-call on-site in case of power outages.

- Provide on-site presence in the mornings following patch deployments.

- Reset power strips as needed.

- Collaborate with various departments to ensure IT systems align with organisational goals.

- Document IT processes, systems, and configurations for future reference.

- Provide on-site support coordination for desktop-related issues.

Qualifications:

- Proven experience in server management, including maintenance and migration.

- Strong knowledge of network management and troubleshooting.

- Experience in desktop support and user assistance.

- Ability to work independently and manage time effectively.

- Excellent problem-solving and analytical skills.

- Strong communication and interpersonal skills.

- Preferred Qualifications:

- Experience with Microsoft Windows Server and Windows 10 Pro.

- Familiarity with network monitoring tools such as PRTG Network Monitor.

- Previous experience in a similar role within a corporate environment.

Please send your resume to