Technical Writer

C2's client, a global leader in the manufacturing of kitchen and bath products, is searching for a Technical Writer. Under the direction of the Writing Group Lead, this position is responsible for the on-time creation and accuracy of technical content developed for plumbing products – media to include publications, labels, packaging, and animations.

Start date: As soon as they find the right person

Duration: 1 year contract, full-time (40 hours per week)

Location: Onsite in Kohler, WI

Compensation: $32-$51/hour as W2 employee of C2. Health, dental, optical and life insurance, PTO and 401K match available after 90 days.

Interview Process + Requirements:

If candidates pass the initial interview, a writing test will be conducted. Interviews will be conducted via phone and/or Teams meeting. The team is functioning in a hybrid environment at this time (3 days onsite, 2 days offsite per week).

Basic Functions:

Leads the creation and maintenance of content and illustrations for installation instructions, homeowner guides, and servicing instructions

Recommends content and illustration standards for product support documentation

Specific Responsibilities:

Responsible for the coordination of publication requirements with Engineering, Marketing, and Technical Publications service parts, illustration, and translation staff for brands as identified

Serves as the main contact for product teams for technical content and literature requirements for assigned literature projects

Completes qualification for all assigned literature projects

Evaluates project scope and product timing needs then negotiates and sets required documentation production schedule

Ensures the timely completion of assigned projects

Exhibits strong project leadership in the planning, scheduling, organizing, and team implementation of these publications; communicates and negotiates to appropriately apportion time and other resources

Has initial development and quality responsibility for technical product literature as assigned – covering product information, installation, use, and/or servicing

Represents department in matters of technical content and usability of publications

Recommends and supports maintenance of technical communication requirements, standards, and processes for all publication products

Maintains all project data including the determination of cost and timing parameters for projects and status notes

Other responsibilities and tasks as assigned

Education and Experience Requirements:

Candidate will use Astoria CMS, Oxygen Editor, InDesign, Windchill, MS Project Online, MS Teams and Office daily. Preference to candidates with this software experience.

REQUIREMENTS:

Bachelor’s Degree in English, Technical Communications, Technical Illustration or other technical discipline along with strong technical writing background

At least four years of technical writing experience for product and/or software

Proven proficiency at managing complex projects, and ability to adapt to changing priorities

Familiarity working with a tagged language (XML/DITA)

Mechanical aptitude, diagnostic skills, and ability to read drawings

Computer aptitude and demonstrated writing skills

Demonstrable visualization skills – the ability to translate between two- and three-dimensional data views

Self-motivated

Proven interpersonal and team leadership skills

Experience with XML and DITA authoring tools

Authoring for reuse

Proficiency with database use and Excel spreadsheets

Illustration experience with CAD or Pro/E, Creo, Adobe Illustrator, or Arbortext

PREFERRED:

At least two years experience in plumbing product installation, design, or documentation preferred, but will substitute similar experience in a related technical/manufacturing field

Typing skills are essential for productivity

Experience with SAP

Familiarity with IsoDraw a plus

Not your type of gig, but know someone who would be interested? Refer a qualified candidate, and if they get the job, you get a signing bonus! (Make sure they mention your name as their referral source so you get your well-deserved credit!)

All candidates must be located and authorized to work in the United States. C2 does not sponsor work visas.