Quality Assurance Manager

Seeking a Quality Manager to successfully organize and manage all activities required to ensure that the quality system is implemented, maintained, and continuously improved at all levels. These activities include quality planning, training, team development, system auditing, root cause analysis/corrective action implementation, ensuring adherence to customer requirements and meeting cost of quality goals and objectives. Act as a 'hands on' manager that is actively involved in the day-to-day activities as well as setting and implementing the goals and plans for short- and long-term objectives.

Essential Duties and Responsibilities:

Develop company wide strategic Quality initiatives and staffing plan to support activities in all locations

Organize, implement, and manage all activities to maintain compliance with ISO 9001

Coordinate and direct activities involved in the corrective and preventative action process

Analysis and reporting of quality issues including but not limited to: defects - internal, customer, and supplier

Analysis and reporting of cost of quality including detection, evaluation and corrective action which contribute to the cost of poor quality

Coordinate and direct activities involved in the calibration and maintenance of measurement and test equipment

Coordinate and direct Quality Department activities in APQP and PPAP related processes

Coordinate and direct the Quality Department activities in development, maintenance, and revision of Control Plans and process FMEAs

Maintain appropriate staffing (levels and skill sets) to ensure efficient operation of the Quality organization

Assist in the performance and analysis of results from system, process, and product audits

Develop and report on quality metrics that ensure quality goals are met

Improve process control through improved capability and error-proofing

Mentor and provide guidance to Quality Team to increase skill set and provide a learning-oriented work environment

Establish/maintain continuous improvement processes that eliminate waste

Develop or recommend quality related training programs and provide appropriate training to team members

Provide exceptional customer service for both internal and external customers

Ensure proper coordination of activities with other functional departments to ensure customer satisfaction and internal requirements are adhered to

Develop and administer a Supplier Quality System

Responsible for department budget

Communicate with suppliers and affiliates as needed to resolve issues to enhance the quality of products and services