Transformational Business Process Consultant - Associate

Business Process Engineering Associate II

Responsibilities

Consult with senior business owners to understand business strategy and needs

Work as an individual contributor or lead others on specific process improvement or measurement projects

Educate and coach others in business process management methods

Prepare and present recommendations and status of initiatives to executive management

Gather process performance data

Conduct quantitative and qualitative analysis

Identify opportunities for process improvement or organizational/job design

Design future state processes gaining input and buy-in from multiple stakeholders

Develop BPMN 2.0 process models in process modeling software

Create charts, diagrams, and impactful deliverable documents using PowerPoint, Excel, Visio or Word

Conduct work observations; measure work activities; set productivity standards

Facilitate group working sessions

Administer process change governance

Establish, measure and report key performance indicators

Plan and manage project tasks, risks, and timelines

Documents processes, policies, procedures and other key executive documentation

Qualifications

Lean / process certification or Process Banking experience(very strong equivalent experience may be considered)

Experience training and directly using lean and/or agile management methods for knowledge/service industries

Prior success in leading process redesign efforts on large programs

Ability to work in a consultative manner across multiple business areas

Strong analytical & problem solving skills

Ability to think holistically about complex organizational, process, and technology systems

Highly organized and detail-oriented approach to personal work quality

Strong written and verbal communication skills with experience interacting with senior executives

Bachelors degree required, masters preferred

Preferred

Experience with customer journey mapping, identification of moments of truth, and action planning.

Strategic organizational change management experience from intent development through realization with strong focus on identifying and mitigating change risks

Working experience with one or more financial services functions: Wholesale Banking activities like Global Markets, Transactional Banking, Lending, Transaction Processing, Deposit Operations.

Experience

More than 3 years of experience in a Process Management/Process Engineering role AND 2+ years leading others in strategic planning/process engineering

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

With respect to this position in our New York Office, the expected base salary ranges from $80,000 to $100,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. In addition to salary and a generous employee benefits package, successful candidates are eligible to receive a discretionary bonus.

*Employment eligibility to work with BBVA in the U.S. is required as the company will not pursue visa sponsorship for these positions