System Analyst

Systems Analyst

Columbus, Ohio

Contract to Hire

The System Analyst is a valued member of an agile technology team, they partner with the Product Manager to understand upcoming work based on product backlog and roadmap and break down projects into epics and user stories for Developers and Testers. The System Analyst collaborates with the agile team to assist with technical design and write user stories that include detailed technical requirements to create or modify an application to meet business objectives.

Qualifications:

Bachelor's Degree in Management Information Systems (MIS), Information Technology, Business Analytics, Computer Science or equivalent

Understanding of the Agile methodology, Scrum, Kanban

Experience writing user stories, requirements, and process models

Ability to explain complex technology concepts/decisions to both technical and non-technical audiences

Experience using SQL to query databases

Excellent communication skills and able to work in a collaborative setting

Strong organizational skills

Strong writing and technical writing skills

Responsibilities:

Write requirements, including epics and user stories, based on Product Manager direction and technical knowledge; including business rules, acceptance criteria, data and infosec requirements, non-functional requirements, accessibility, and integration requirements

Collaborate with Product Manager to understand upcoming work for the product/applications, including business objectives, goals, client requests, user needs, etc.

Collaborate with technical team to understand product/application design, components, integrations, tech debt, etc; understand the technical design of the application, upstream/downstream systems and contracts (payloads and methods), data required and produced by the application and data required to validate a change

Manage and maintain the product backlog (in Jira or similar tool)

Represent the product/application to others as SME to answer questions and collaborate on projects, including IT leadership, business stakeholders, Product and UX teams, and upstream/downstream technology teams

Create and maintain product/application documentation, such as as-is and to-be process models, system context diagram, production support materials, onboarding, and help guides in Confluence (and other tools)

Investigate production incidents and pre-production issues by querying databases, reviewing log files, inspect JSON/XML messages, etc.

Eight Eleven Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.