Remote Inbound Customer Service

Company Description

HappyFlex, LLC is a virtual call center that employs 100% remote agents in all 50 states to handle customer service, reservations, inbound sales, medical transportation scheduling, and product orders. Agents enjoy flexible schedules, bi-monthly direct deposit, and paid training.

Role Description

This is a full-time on-site Remote Inbound Customer Service role located in Columbus, OH. The role involves providing exceptional customer support, ensuring customer satisfaction, demonstrating phone etiquette, and delivering a positive customer service experience on a daily basis.

Qualifications

Customer Support and Customer Service skills

Customer Satisfaction and Customer Experience skills

Strong Phone Etiquette

Excellent verbal and written communication skills

Problem-solving and empathy skills

Experience in a customer-facing role is a plus

High school diploma or equivalent