Creative Project Manager

Key Responsibilities:

Project Intake & Resource Management:

Manage the intake of all creative and production requests from the One Marketing team.

Maintain visibility into all creative briefs and project status across the studio.

Oversee creative capacity planning and optimize project intake tools and processes.

Develop, socialize, and maintain RACI models for cross-functional initiatives.

Project & Workflow Management:

Develop, track, and maintain project timelines to ensure deliverables are met.

Ensure consistent and accurate use of Workfront for project tracking and updates.

Coordinate smooth project handoffs between teams for continuity and efficiency.

Maintain clear and proactive communication with internal clients and stakeholders.

Studio Operations & Process Optimization:

Lead and facilitate key studio meetings including weekly designer syncs, daily check-ins, and creative reviews.

Serve as the go-to resource for deliverable tracking and project progress updates.

Continuously improve studio workflows and enhance team collaboration.

Partner with cross-functional teams to refine creative briefs, streamline feedback loops, and ensure timely approvals.

Triage creative and production intake inquiries and manage external agency relationships when applicable.

Required Skills & Experience:

4+ years of experience in Marketing Communications, Creative Operations, Project Management, or related field.

Proven track record of managing complex creative projects and production timelines.

Strong background in workflow optimization and process improvement.

Expertise in resource and capacity management tools and methodologies.

Excellent communication and client management skills.

Demonstrated ability to collaborate cross-functionally across marketing, design, and production teams.

Proficiency in Workfront or similar project management software is strongly preferred.

Preferred Qualifications:

Experience working in an in-house creative studio or agency environment.

Familiarity with creative briefing tools and marketing campaign workflows.

Ability to thrive in a fast-paced, collaborative environment.