Quality Technician

Be Part of the Future of Sleep!

At Serta Simmons Bedding (SSB), we're more than a mattress company, we're a leading global sleep company with a mission to help people sleep better so they can live healthier lives. With a 150-year heritage in delivering industry-leading sleep solutions, we own iconic brands including Serta®, Beautyrest®, Simmons® and Tuft & Needle®.

What You'll Do:

Foster a safety culture and implement safety policies and training in compliance with the company safety program and OSHA regulations to eliminate work related injuries.

Quality Auditing: Quality Management System; Product Audits /Process Audits; facilitate Corrective Actions Manage and develop RCA/Implement Corrective Actions/escalate as applicable.

Maintain Plant Quality metrics and Dashboard and participate in Plant Quality Reviews

Assure Manufacturing Quality; monitor and review CTQ / SPC/Error Proofing Controls at every level, Assist RCA and implement Corrective Actions and gauge control (calibration, specify, acquire).

Data collection/analysis/improvement projects (Green Belt level projects)

Assist with the control/monitoring/changes to the Manufacturing Execution System to achieve effective Quality controls/monitoring and improvement

Assist with training the plant associates in the QMS and TQM principles

Review and report supplier quality issues, as well as review/manage/escalate supplier RCA/corrective actions.

Advanced Quality Planning, Plant trials/reports/improvements

Support the overall continual improvement of quality efforts for the site to drive increasing quality performance with the customer.

Participate and support SSB corporate quality initiatives

What You'll Bring:

Required:

Three or more years relevant experience in manufacturing and one in a Quality role

Proficient in MS Office (Word, Excel, Power Point)

Must be able to read, write, and speak English

Must be at least 18 years or older

Proficient in MS Office (Word, Excel, Power Point)

Preferred:

Associate's degree in Manufacturing, Quality, Statistics, Engineering, Business or other

Lean training / certification

Certified Six Sigma Green Belt

Minitab software or equivalent

Knowledge of spreadsheet or database software is preferred.

Previous experience training and/or leading others is desired.

Experience/Education

Chart, Control Plan, MSA, Capability Analysis

Process Control (SPC, Error Proofing, Monitoring, Process Improvement)

Support Problem Solving (A3, 8D, Management by Facts)

Auditing (execution, reporting, corrective action)

Organized and Logical/Process Thinking

Business Acumen/Strategic Thinking

Strong communicator (written, verbal, presentation)

Results-oriented/Sense of Urgency

Quality Management Systems